Protect consumers from debt collection harassment during the coronavirus crisis
CFPB Director Kathy Kraninger:
At a moment of intense financial vulnerability for millions of Americans, harassment from debt collectors is one more stress consumers don't need. Yet, since March 1, more than 6,000 complaints about issues with debt collection have been submitted to your agency's online database.
Americans have enough to worry about without debt collectors harassing them or garnishing their much-needed stimulus payments from the CARES Act. I urge you to respond to the COVID-19 crisis by cracking down on any debt collectors that ignore forbearance or loan modification policies designed to give consumers a break.